Terms & Conditions

Terms & Conditions

 


By accessing and using Velvo’s website, you agree to the following terms.

 

 

 

General Use

 


All services and transactions are subject to these terms and applicable laws.

 

 

 

Products & Pricing

 


We maintain accuracy in product details and pricing; however, Velvo reserves the right to make changes when necessary.

 

 

 

Orders & Payments

 


Orders are confirmed upon successful payment. Velvo may cancel or refuse orders at its discretion.

 

 

 

Shipping & Delivery

 


Delivery timelines are indicative and may vary based on location and external factors.

 

 

 

Returns & Claims

 

 

  • Returns are accepted only for damaged or defective products

  • Claims must be raised within 48 hours of delivery, along with valid proof

 

 

 

 

Intellectual Property

 


All content, branding, and design elements belong exclusively to Velvo.

 

 

 

Liability

 


Velvo is not liable for indirect or consequential damages arising from product use or website access.